Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

The Guesthouse Hotel (“we,” “us,” or “our”) operates https://www.theguesthousehotel.com/ (the “Site”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect information you provide to us when you visit or interact with the Site.

By accessing or using the Site, you acknowledge that you accept the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect information that you voluntarily submit when you:

  • Make a reservation or booking request

  • Sign up for our mailing list or promotions

  • Submit a contact form or request information

  • Communicate with us by email or otherwise

Examples of personal information we may collect:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Reservation details

  • Billing or payment information

Providing this information is voluntary, but necessary to complete reservations and respond to your requests.

1.2 Information Collected Automatically

When you visit the Site, we (and third-party services we use) may automatically collect certain technical and usage information, such as:

  • Device and browser type

  • IP address

  • Pages visited

  • Date and time of visit

  • Referring websites

  • Analytics and usage data

This information may be collected using cookies and similar technologies as described below.

2. Cookies and Tracking Technologies

We and our service providers use cookies and similar tracking technologies (including web beacons, pixels, and scripts) to:

  • Enable essential website functionality

  • Remember your preferences

  • Analyze how you interact with the Site

  • Improve our services and marketing

Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored until deleted). You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some parts of the Site.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill bookings and requests

  • Communicate with you (including email newsletters, promotions, and service updates)

  • Provide customer service and respond to inquiries

  • Improve and personalize your experience on the Site

  • Analyze Site usage and trends for internal business purposes

4. Sharing Your Information

We may share your personal information with:

  • Service providers who help us operate the Site or provide services (e.g., reservation systems, email delivery, analytics)

  • Affiliates or business partners as necessary to provide services you request

  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for marketing without your consent.

5. Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We use commercially reasonable security measures to protect your personal information.

6. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal information

  • Opt out of marketing emails (you can unsubscribe using the link in our emails)

To exercise these rights or make a request, contact us as described below.

7. Children’s Privacy

Our Site is not directed to children and we do not knowingly collect personal information from children under 18.

8. International Users

If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located.

9. Third-Party Websites

Our Site may contain links to third-party websites (e.g., reservation platforms or social media). We are not responsible for the privacy practices of such sites and encourage you to review their policies.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. The Effective Date at the top will reflect the last update. We encourage you to review this Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

The Guesthouse Hotel

4872 N Clark St, Chicago, IL 60640, USA

Phone: (773) 564-9568

Email: stay@theguesthousehotel.com